How to turn 216,018 rubles into 900 applications and +980% to recognition?
About the project
Giorgio Magnani Luxury — the luxury line of Romagna Furs, which was founded in 1971 by Italian Giorgio Magnani and is currently one of the main players in the niche of premium natural fur.
The company's factory is located in the Republic of San Marino, annually produces about 2000 models for three lines of Romagna Furs, Gimas and Giorgio Magnani, each of which is designed for its own segment from refined classic premium fur coats to bolder designs for a youth audience.
The company's factory is located in the Republic of San Marino, annually produces about 2000 models for three lines of Romagna Furs, Gimas and Giorgio Magnani, each of which is designed for its own segment from refined classic premium fur coats to bolder designs for a youth audience.
In Russia, the brand is represented by a single store (located in St. Petersburg, initially on Konyushennaya Street), wealthy people come here from all over the country, including from Moscow.
The duration of the advertisement: from May 2019 to the present day.
Audience (gender): women 80%, men 20%. Usually women choose their own gift – they just know better what kind of gift they need :) But still, sometimes a man can see an advertisement that will hook him – and tell his wife about it.
Audience (geography): residents of the Petrogradsky, Central and Admiralteysky districts in St. Petersburg (the main audience lives there). And also the whole of the Russian Federation with an emphasis on people with a high (highest) income level + very pointwise tuned to the whole world.
Goal: to increase brand awareness. Instagram is the main platform for attracting people to the boutique (since the site is not optimized for promotion). Also, the audience is used to learning about new products through Instagram.
Audience (gender): women 80%, men 20%. Usually women choose their own gift – they just know better what kind of gift they need :) But still, sometimes a man can see an advertisement that will hook him – and tell his wife about it.
Audience (geography): residents of the Petrogradsky, Central and Admiralteysky districts in St. Petersburg (the main audience lives there). And also the whole of the Russian Federation with an emphasis on people with a high (highest) income level + very pointwise tuned to the whole world.
Goal: to increase brand awareness. Instagram is the main platform for attracting people to the boutique (since the site is not optimized for promotion). Also, the audience is used to learning about new products through Instagram.
Challenge
We decided to change the approach that is usually offered in these (rather complex and expensive) niches. We refused to mindlessly waste budgets on a huge amount of advertising in all kinds of media (although it was also, just before the opening). We abandoned offline advertising at the first stage (although at the moment it is already quite possible to launch this direction).
We needed to show super-efficient budget spending – both to ourselves, because we wanted to prove that we could work effectively even in such a difficult niche, and to the brand to show that we can do much more serious things.
We needed to show super-efficient budget spending – both to ourselves, because we wanted to prove that we could work effectively even in such a difficult niche, and to the brand to show that we can do much more serious things.
Strategy
We have divided the global campaign into three areas to find out and measure the effectiveness of each:
1
Setting up ads from Instagram itself. There were already a certain number of subscribers (read – the target audience), so Facebook could figure out who we needed. Plus, it was decided to test the point adjustment of the audience (interests, age, etc.).
2
Setting up ads from the Ads Manager dashboard. There are a hundred times more settings here, it is thinner and more complex, but in our experience, launching ads from Manager is more expensive than directly from Insta (per 1000 impressions). Actually, we had to check that too.
3
Experiments with non-standard advertising purposes on Facebook: messages and ThruPlay.
The essence of the strategy
We took the content from the profile as a basis (fortunately there was plenty to choose from). Thus, they promoted posts, "becoming familiar" with potential customers.
The strategy worked on several levels at once:
The strategy worked on several levels at once:
1 level:
Such an expensive product is a luxury. In general, it looks like Apple products, only in a different market. You need to SEE to WANT TO. Even more than that:
Idea
You have to SEE to WANT!
2 level:
A person, constantly meeting with a product in Insta in his feed, receiving visual information, wants to make a purchase more and more. And since we flash in the tape quite often, it is WE who capture the attention of a person.
There are no options left, from whom to buy. There are no competitors left. There is only us. In a simple analogy, you don't think Apple or Samsung, you think which iPhone model you have enough money for. It's the same here.
3 level:
Recognition began to disperse itself. As long as you see ads once or several times a week, nothing happens. You spent exactly as much – how many people you reached and how many impressions you made.
1000 impressions = ~150 rubles. Out of 1000 impressions, a maximum of 100 people will get acquainted with the record, go to the profile or write to Yandex.Direct (search engine like Google) no more than 10. And that's it!
But if we start showing our ads more often? There is an effect of the fact that we are everywhere – even if only on Instagram. You see us EVERY DAY. Several times. Imagine that instead of different ads and different posts in the feed, every fourth post would be an advertisement for one brand.
You would be at least surprised – these are their budgets! Of course, there are no extra budgets, you just need to know how to show ads to exactly those who we need, without spending the budget on everyone else!
And at this moment, really interesting things happen. Recognition begins to grow exponentially, to adjust ITSELF. A person is a social being, and lives in the need to share non-standard events of his life with others. What is considered non-standard? For example, brand advertising, which you see all the time!
At least you will tell your friend/girlfriend that Instagram is behaving strangely, or that someone seems to have bought all the ads :) "And who?" they will ask. "Yes, these, Giorgio, what's their name, on M, with expensive beautiful fur coats. Here is their profile"
Yes, this is word of mouth, but it started working even before the sale. This can be done only when advertising for recognition works correctly.
Idea
If we started showing this advertisement to EVERYONE, and not just exclusively to our potential customers, the pyramid would collapse. And now the conversion to appeals is increasing due to the live recommendations of our – still – potential customers!
How posts were look like:
And at this moment, really interesting things happen. Recognition begins to grow exponentially, to adjust ITSELF. A person is a social being, and lives in the need to share non-standard events of his life with others. What is considered non-standard? For example, brand advertising, which you see all the time!
1
Setting up ads from Instagram itself. Here, they mainly took videos for promotion, set up inside Instagram, selecting the audience, gender, age and geography.
2
Setting up ads from the Ads Manager dashboard. And for additional customization, the Manager took the most clickable of the photos, divided them into several formats and adjusted them already in the advertising cabinet.
3
Experiments with non-standard advertising campaign objectives on Facebook Ads. The purpose of the Message and ThruPlay.
Figures and results
Reach, impressions, clicks:
Budget for the period of the advertising campaign: 216,018
Coverage: 1,005,092
Impressions: 2,569,408
Ad clicks: 75,646
Coverage: 1,005,092
Impressions: 2,569,408
Ad clicks: 75,646
Applications, appeals and their cost:
Messages: 27 started correspondences
Comments to find out the price: 324 comments
Reposts of advertising publications: 712 times people directly shared our advertising message with friends
Publication saves: 2436 saves
Messages to Direct from an audience that did not write immediately (people whose appeals have to be taken into account themselves, since Facebook itself does not record them, because they wrote to Direct after they became subscribers): ~550 appeals
Total requests from potential customers: 901 requests
Circulation price: 239 rubles
Comments to find out the price: 324 comments
Reposts of advertising publications: 712 times people directly shared our advertising message with friends
Publication saves: 2436 saves
Messages to Direct from an audience that did not write immediately (people whose appeals have to be taken into account themselves, since Facebook itself does not record them, because they wrote to Direct after they became subscribers): ~550 appeals
Total requests from potential customers: 901 requests
Circulation price: 239 rubles
Recognition growth
One of our initial tasks was to increase brand awareness to a narrow over-paying audience. Here are statistics on audience and recognition growth:
Starting brand awareness brand awareness specifically by our target audience is within 5-20% for each country,
in the USA – 5% (~2,700 Russian–speaking people are familiar with the brand),
in Italy – 20% (~608 Russian-speaking people are familiar with the brand),
in Russia – 7% (~101,150 Russian-speaking people are familiar with brand)
in the USA – 5% (~2,700 Russian–speaking people are familiar with the brand),
in Italy – 20% (~608 Russian-speaking people are familiar with the brand),
in Russia – 7% (~101,150 Russian-speaking people are familiar with brand)
By country:
USA:
There are 2.7 million Russian–speaking people in this country, of which the target audience according to our statistics is from 1 to 3% of the entire Russian diaspora. From 1-3% visit St. Petersburg <0.25%. Thus, our audience is 2.7million * 0.25% = 6750 people.
We took the "hottest" part of them in order to collect quick appeals as much as possible (they were shown 1 time to each person, since the price for 1000 impressions is large, and to flash in their feed now is a great start!) Then it will be much easier to work with this audience.
Recognition growth in the USA by our audience: +76% (+2050 people)
Italy:
There are 35791 Russian–speaking people here, of which the target audience according to our statistics is from 7 to 10%. There was no need for people to fly to St. Petersburg (the brand is Italian, well represented in their country). It was necessary to inform that we are expanding, and now you can visit our branch in St. Petersburg. We count the audience: 35791*8.5%=3043 people
Recognition growth in Italy by our audience: +500% (+3040 people)
Recognition growth in Italy by our audience: +500% (+3040 people)
Russia:
In our country, approximately 1% of our target audience is nationwide, with a preponderance in Moscow and St. Petersburg. Audience: 144.5million*1%=1,445,000 people
Recognition growth in Russia by our audience: +989% (+1 000 499 people)
Recognition growth in Russia by our audience: +989% (+1 000 499 people)
By regions within Russia:
Here we are interested in comparing St. Petersburg and Moscow - the regions with the highest concentration of wealthy people. Plus, we added other regions with the highest spending in them.
Moscow is expected to give better results than St. Petersburg, even though the price per 1000 impressions is higher there! Moreover, Moscow bypasses St. Petersburg in almost all parameters.
Cost per click: 3.67 rubles vs. 4.77 rubles. (23% lower!)
Conversion per click (CTR): 5.58% vs. 3.78% (47% higher!)
Cost per click: 3.67 rubles vs. 4.77 rubles. (23% lower!)
Conversion per click (CTR): 5.58% vs. 3.78% (47% higher!)
By age:
Here I must say, our initial assumptions about the audience almost coincided with the figures that we saw in the course of advertising. The only thing that surprised us was the fact that women 45-54 reacted more actively to advertising than 25-34 (9% more actively). We thought it would be the opposite.
By placements (where the advertisement was placed):
In the News Feed, we recorded a clickability 94% higher than in Stories and 426% (!) higher than in Interesting. Therefore, the Tape accounted for 81% of the total budget.
Conclusions
The right approach to business tasks – whatever the niche – can give exceptional results! The growth of awareness for large brands is a subtle, but the most important of the goals! Therefore, the setting should be spot-based. We tried to show how a specialist or an agency should actually work in such niches.
And also what kind of analytics should be carried out after – after all, statistics will remain with you FOREVER (even after the end of an advertising campaign or work with an agency)!
